• Shipping & White Glove Delivery Policy

  We strive to ensure a seamless delivery experience for all orders, whether small parcels or large freight shipments. Below are the details regarding shipping timelines, freight coordination, and premium White Glove service options:

  • Processing & Lead Times – Most products ship within 7 business days, unless otherwise specified (e.g., custom-built items requiring additional lead time).

  • Shipping Methods & Timeframes:

    • Small Parcel (UPS/FedEx): Typically arrives within 3-4 business days once shipped.
    • Freight Shipments: Delivery times vary based on the product, destination, and carrier availability.

  • Tracking & Delivery Coordination:

    • Tracking information is provided for all shipments.
    • Standard freight deliveries are curbside only—customers are responsible for arranging transport from the curb to the final location.
    • For freight deliveries, we will contact you beforehand to confirm that you or an authorized representative will be present during the estimated delivery timeframe.

  • White Glove Service & Installation:

    • For select high-end products requiring professional installation, White Glove service is included in the shipping cost.
    • Our expert team will deliver, install, and fully set up your equipment, ensuring proper functionality and providing a full product walkthrough.
    • White Glove service varies depending on the product—please refer to individual product pages for details.

  If you have any questions regarding shipping, freight coordination, or White Glove service, please contact our office for assistance.

We are committed to your satisfaction and proudly offer a 30-day money back guarantee.

FREE AND EASY RETURNS

• We accept returns within 30 days of delivery.
• We pay return shipping.
• No restocking fee.

CONDITIONS

• Product(s) must be in the condition in which they arrived and not be altered in any way.
• All returned items must be in the original packaging.
• We kindly ask that you provide your order number and reason for the return (to improve our customer service).

You will be provided a shipping label and packing slip within three (3) business days.

Approved refund will be issued within three (3) business days of arrival to allow time for inspection.

Exception is for returns of products explicitly listed as FINAL SALE. No fine print. You will know if it is a final sale product when you make the purchase.

Do the products come pre-assembled or require assembly?

• Some require assembly, it just depends. This should be clear in the product description and attached manuals. If you have any questions, feel free to contact us.
• You can check the bottom of the description page to see if this is one of those products that invludes professional install. 
• If professional installation is required, this will be provided through us. 
• We do all we can to provide a turnkey service.
• Note: Any installation cost is "built in" to the shipping cost.
• All equipment comes with user manuals and technical support. Exception are products which, for obvious reasons, require neither, such as face creams and supplements.

Can these products be used both indoors and outdoors?

Generally-speaking, yes, most of them can, with some exception. Use your own best judgment, as we cannot be held liable for damage incurred by the end user.

Massage chairs, cryotherapy and hyperbaric oxygen chambers should be placed indoors to prevent unwanted wear. 

Cold plunges require a wet room. Basically, you need a drain, or at least something to drain the water in to.

Some products, such as saunas and cryotherapy chambers, may require venting.

Are replacement parts available and how can I get them?

Replacement parts are available through us or the manufacturer. All of our new products come with warranties which include replacement parts.

What happens if I have a technical issue or need support?

Call us. We’re here to help!

Why Buy From Us?

Exclusive Selection

At RejuvenTech, we curate a premier assortment of high-end fitness equipment, ensuring that you have access to the latest and most sophisticated products on the market.

Fixed Shipping Rate

Enjoy the convenience of prompt shipping across the continental USA without the burden of additional costs – transparency at its best.

Quick Ship-out Time

Your item usually ships out within 2 business days of order confirmation.

Hassle-Free Returns

Your confidence is paramount – benefit from our 30-Day Easy Returns policy if your purchase doesn't meet your expectations, with a full refund guaranteed.

Customer Service Excellence

First Class Customer Service isn't just a phrase; it's our ethos. We pride ourselves on providing an unparalleled customer experience.

Authorized Retailer

Shop with confidence, ensuring you receive genuine products, full manufacturer warranties, and unparalleled support.

Commitment to Satisfaction

We are confident in the quality of our handpicked selection. However, should an issue arise, rest assured that we are dedicated to rectifying it to ensure your complete satisfaction.

Installation & Setup Options

We provide multiple installation support options to ensure you get the most out of your purchase, whether you prefer a DIY approach or require full-service professional installation.

1. Included Installation Resources:

• Detailed Instruction Manual – Step-by-step setup guide included with every product.
• Video Tutorials – Access our comprehensive library of setup and troubleshooting videos.
• Virtual Installation Walkthrough – Schedule a live video call with an expert to guide you through the setup process and answer any questions.

2. White Glove Installation Service (Optional Upgrade):

For customers who prefer a hassle-free, professional installation, we offer a White Glove Service for select products. This includes:

• On-site delivery & professional installation by our expert team.
• Complete product setup, calibration, and functionality testing.
• Full operational walkthrough to ensure you understand how to use and maintain your equipment.
• Debris removal & cleanup so you can enjoy your new product immediately.

White Glove Service availability and pricing vary by product and location—contact us for details or to schedule your installation.

FINANCE YOUR REJUVENATION JOURNEY